Having reflected on negative behaviour last week, I thought I’d redress the balance by reminding everybody of the positivity that can be created when a football club’s fans rally together.

Of course, we all know of the excellent work done by the WST, the Racecourse Foundation, the Disabled Supporters Association and our Disability Liaison Officer for a number of years. Rob McElhenney and Ryan Reynolds opened another wheelchair viewing platform at the Torquay game, increasing our capacity even further. Those facilities have already been used in Parliament as a stick to beat the Premier League with, as they prioritise profit over conscience.

Those groups continue to flourish and produce new initiatives. Dragon Chat, which offers support to men who feel vulnerable to suicidal thoughts and other mental health issues, springs to mind as a genuinely practical response to a problem that urgently needs to be addressed.

Likewise, the Audio Description Commentary offers a fantastic service for fans with restricted sight, bringing them live real-time commentary so they can attend the game. The scheme required significant funding in technology and talented volunteers: our fanbase provided both.

I can personally vouch for the difference a club’s attitude makes to an initiative like that, as I made a failed attempt to launch such a service in the 1990s. The Supporters Association funded the equipment, the club organised its distribution, and I provided the commentary. After a few weeks of ignorant bliss, assuming everything was going swimmingly, I asked the club for figures on how many people used the service. I discovered that they’d taken their distributary role literally and given everything away with no record of who had them.

They were happy to take the credit – indeed, the commercial manager at the time posed for lots of pictures for the press despite having had no hand in the initiative whatsoever! Those were different times, though: with the club wholeheartedly behind the scheme now, it is a roaring success.

At a time when isolation and anger have become endemic, we must remember that most people are still decent, still think of others, and still derive satisfaction from selflessness. They might be fairly silent, but they are overwhelmingly the majority.

A football club like Wrexham offers people the chance to make a difference locally. I’m sure none of those behind the initiatives the club makes possible saw themselves as having some special talent: they merely wanted to do their bit and, with the weight of an institution like Wrexham behind them, they’ve been able to do far more than that!

A football club can become an important community hub. Indeed, I’d argue it has an obligation to do so. Clubs make great demands on their fans’ loyalty; it’s only right they should pay something back!

I’ve a couple of experiences which have enhanced my sense of a Wrexham community with this season.

Firstly, the relaunch of Calon FM can only boost the work the club does. A town like Wrexham should have a vibrant community radio station. As we’re bidding for city status, the absence of gathering points of opinion, news and identity like Calon would be rather striking.

I’ll declare my interest now: as a director of the company, I’ve every reason to want to see the community station thrive. The reason it went off air are far too complex to go into now, but its return has allowed me to start hosting the DragonHeart show with Chay Long again, and we’ve always enjoyed using it to showcase the community work the club does as well as discuss the football.

My other experience of a Wrexham community is a particularly pleasing one, remembering what upset me last week. I was always wary of reading listeners’ comments while broadcasting: I got the impression they were negative and wouldn’t be too good for any commentator’s self-esteem!

This season I decided to jump into it head first, and soon discovered how wrong I was. The chat is brilliant, and it’s a real honour to be able to do my bit to keep fans in touch with the game. The broadcasts are better than ever thanks to their interaction of the listeners, and an incredible amount of fun.

As emphasised last week, a small minority let us down, but the vast majority of Wrexham fans make me proud to be one of their number.